Pengaruh Beban Kerja Terhadap Kinerja Karyawan Di Hotel Plataran Bromo

Abstract

The inspiration for this study arises from various challenges, including a workload that sometimes feels overwhelming, frequent breakdowns in communication during task handling, and employees having to adapt to consecutive shifts. The primary aim of this research is to assess the impact of workload on the performance of Plataran Bromo Hotel employees. Employing a quantitative approach with a causal associative method, the study utilizes both primary and secondary data. The participants consist of the workforce at Plataran Bromo Hotel, and data collection involves a validated survey with a Likert scale. The gathered information undergoes analysis using SPSS 27.00. The findings reveal that the workload is categorized as "quite good" (32.2%), while Employee Performance falls under the "good" category (60%). The research indicates a significant correlation between Workload and Employee Performance, with an R-squared value of 0.172, demonstrating significance at 0.000 < 0.05. This implies that 0.828 is influenced by other contributing factors. Additionally, a regression coefficient of 0.618, significant at 0.000 < 0.05, suggests that a one-unit increase in Workload corresponds to a 0.618-unit increase in Employee Performance. Consequently, Workload exhibits a positive and noteworthy impact on Employee Performance.