MANFAAT SOSIAL MEDIA DALAM E-GOVERNMENT DI INDONESIA

Authors

  • Ainaya Nazilatul Fathinia Muqoffa Universitas Muhammadiyah Jakarta
  • Mawar Mawar Universitas Muhammadiyah Jakarta
  • Novinda Serikandi Universitas Muhammadiyah Jakarta

DOI:

https://doi.org/10.56910/jispendiora.v1i3.241

Keywords:

content, formatting, article.

Abstract

Social media is one of the options used by the government to communicate with the people and carry out its function in providing public services. Government social media management requires an organizational culture with support from all levels of government officials to be able to share information with the public. Utilization of e-government which is intended to make management and government work more effective and efficient. In addition, with the existence of e-government in e-governance, the relationship between the Government, business actors, private sector and the public can be more responsive, effective, efficient, transparent and accountable. The use of social media for e-Government also has an impact or risk that needs to be taken into account. So that the expected results can be achieved, then in using social media the government needs a strategy in the use of social media.

References

Azeem, Mohammad Ribhul, and Ahmad Toni. 2018. “Strategi Humas Kementerian Koperasi Dan Usaha Kecil Dan Menengah Dalam Pengelolaan Jejaring Sosial.” Jurnal Komunikasi 10 (2): 115–30

Cahyani, Adelia Masrifah. 2020. “Strategi Komunikasi Humas Pemerintah Kota Surabaya Melalui Media Sosial.” Jurnal Ilmu Komunikasi 10 (1): 1–16. https://doi.org/10.15642/jik.2020.10.1. 1-16.

Dadashzadeh, Mohammad (2010). ―Social Media In Government: From eGovernment To eGovernance‖. Journal of Business & Economics Research, USA: Oakland University. Volume 8, Number 11November 2010: hal81-86.

DailySocial. 2018. “Hoax Distribution Through Digital Platforms in Indonesia 2018.” https://dailysocial.id/post/laporandailysocial-distribusi-hoax-di-mediasosial-2018.

DePaula, Nic, Ersin Dincelli, and Teresa M Harrison. 2018. “Toward a Typology of Government Social Media Communication: Democratic Goals, Symbolic Acts and Self-Presentation.” Government Information Quarterly 35 (1): 98–108. https://doi.org/10.1016/j.giq.2017.10.0 03.

Haryanti, Sri, and Effy Zalfiana Rusfian. 2019. “Government Public Relations and Social Media: Bridging the Digital Divide on People with Social Welfare Problems.” JKAP (Jurnal Kebijakan Dan Administrasi Publik) 22 (2): 128. https://doi.org/10.22146/jkap.34602.

Khan, Gohar F. 2017. Social Media for Government. Social Media for Government. https://doi.org/10.1007/978-981-10- 2942-4.

Downloads

Published

2022-11-10

How to Cite

Ainaya Nazilatul Fathinia Muqoffa, Mawar, M., & Novinda Serikandi. (2022). MANFAAT SOSIAL MEDIA DALAM E-GOVERNMENT DI INDONESIA. JISPENDIORA Jurnal Ilmu Sosial Pendidikan Dan Humaniora, 1(3), 42–49. https://doi.org/10.56910/jispendiora.v1i3.241

Similar Articles

You may also start an advanced similarity search for this article.