1.
Neny Haryuningtias, Komarun Zaman. Analisis Strategi Customer Relationship Management (CRM) untuk Meningkatkan Kepuasan Pelayanan di Rumah Sakit Darmo Surabaya. JUMBIWIRA [Internet]. 2025 Sep. 24 [cited 2025 Dec. 14];4(3):285-306. Available from: https://jurnal-stiepari.ac.id/index.php/jumbiwira/article/view/3230