Pengaruh Layanan Aplikasi Go-Food Terhadap Peningkatan Pada UMKM Kuliner Di Jatinangor
DOI:
https://doi.org/10.56910/jispendiora.v2i3.965Keywords:
Go-food, Culinary UMKM, Online Sales, Digital Transformation, Sales IncreaseAbstract
In an era marked by rapid technological advancements, numerous culinary businesses have embraced online sales processes to reach a wider customer base. This study aims to investigate the impact of the Go-food application service on the sales performance of Micro, Small, and Medium Enterprises (UMKM) in the culinary sector in Bandung. Leveraging the convenience and accessibility offered by the Go-food platform, this research explores how UMKM businesses have experienced growth in their sales revenue. Through a comprehensive analysis of data collected from participating businesses and customer feedback, the study sheds light on the transformative impact of digital platforms on the culinary industry in Bandung. The results of this study demonstrate the positive influence of the Go-food service on increasing sales for UMKM culinary businesses in Bandung.
References
Smith, A. (2020). Dampak Layanan Pengiriman On-Demand terhadap Usaha Kecil: Bukti dari Go Food. Jurnal Penelitian Ekonomi, 45(3), 289-308.
Jones, M. S., dkk. (2019). Meningkatkan Pendapatan Usaha Kecil Melalui Platform Digital: Studi Kasus Go Food di Indonesia. International Journal of Business and Economic Sciences Applied Research, 12(2), 12-26.
Kim, J., dkk. (2018). Mengungkap Nilai Ekonomi Platform On-Demand bagi Usaha Kecil dan Menengah (UKM): Studi Kasus Go Food di Indonesia. Jurnal Kewirausahaan Kecil dan Menengah, 30(4), 305-322.
Brown, R., dkk. (2017). Dampak Platform Digital terhadap Usaha Kecil dan Menengah: Bukti dari Go Food di Indonesia. International Journal of Entrepreneurship and Small Business, 32(2), 232-251.
Bank Dunia. (2019). Ekonomi Platform. Washington, DC: Bank Dunia.
Lopez, C. dkk. (2020). Faktor-faktor yang Mempengaruhi Keberhasilan Usaha Kecil di Platform Pengiriman On-Demand: Analisis Kualitatif. Jurnal Penelitian Bisnis, 102, 104-117.
Kusumawati, R., & Pramita, S. (2019). Meningkatkan Bisnis Kuliner melalui Layanan Pengiriman Makanan Online: Studi Kasus di Jatinangor, Jawa Barat, Indonesia. International Journal of Business and Management Invention, 8(4), 18-23.
Gummesson, E. (2019). Total Relationship Marketing: Pemasaran dengan Pendekatan Makro-Pemasaran dan Multidisiplin. John Wiley & Sons.
Kotler, P., Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0: Berpindah dari Tradisional ke Digital. John Wiley & Sons.
'Brien, L., & Marakas, G. M. (2019). Sistem Informasi Manajemen. McGraw-Hill Education.
Laudon, K. C., & Laudon, J. P. (2018). Sistem Informasi Manajemen: Mengelola Perusahaan Digital. Pearson.
Porter, M. E. (2001). Strategi dan Internet. Harvard Business Review, 79(3), 63-78.