Anteseden Dari Purchase Intention Yang Dimediasi Oleh Brand Equity Pada Uniqlo
DOI:
https://doi.org/10.56910/gemilang.v3i4.865Keywords:
Surveillance, Social Interaction, Information Sharing, Remuneration, Entertaintment, Brand Equity, Purchase Intention.Abstract
The purpose of this study was to determine what factors affect purchase intention with the variables used are surveillance, social interaction, information sharing, remuneration, entertaintment, and brand equity. This study used a purposive sampling technique with 134 samples with the criteria that consumers have purchased product at Uniqlo at least 3 times in the last 6 months. The tool used in this research is Structural Equation Model (SEM) to analyze complex variable relationships that are run by the AMOS program.
The results of this study indicate that there is a negative effect of surveillance on brand equity, there is a positive effect of social interaction on brand equity, there is a positive effect of information sharing on brand equity, there is a negative effect of remuneration on brand equity, there is a positive effect of entertaintment on brand equity, there is a positive effect of brand equity on purchase intention.
References
Aaker, D., Kumar, V., & Day, G. (2000). Marketing Research
Ahmad, Z., Hussain, R., Riaz, M., Khan, M. A., Nadeem, M., Akram, K., Rafay, M., Rashid, M., Asif, A., & Ghaffar, A. (2019). 23. 2019 - Ahmad et al 2019 (PakJas). Pakistan Journal of Agricultural Sciences, 56, 435–442.
Baalbaki, S., & Guzman, F. (2016). Consumer-based brand equity.
Baum, D., Spann, M., Füller, J., & Thürridl, C. (2018). The impact of social media campaigns on the success of new product introductions. Journal of Retailing and Consumer Services, 50. https://doi.org/10.1016/j.jretconser.2018.07.003
Bilgin, Y. (2018). THE EFFECT OF SOCIAL MEDIA MARKETING ACTIVITIES ON BRAND AWARENESS, BRAND IMAGE AND BRAND LOYALTY. Business & Management Studies: An International Journal, 6. https://doi.org/10.15295/v6i1.229
Cambria, E., Grassi, M., Hussain, A., & Havasi, C. (2012). Sentic Computing for social media marketing. Multimedia Tools and Applications - MTA, 59, 1–21. https://doi.org/10.1007/s11042-011-0815-0
Castronovo, C., & Huang, L. (2012). Social media in an alternative marketing communication model. Journal of Marketing Development and Competitiveness, 6, 117–134.
Dessart, L. (2017). Social media engagement: a model of antecedents and relational outcomes. Journal of Marketing Management, 33, 375–399.
Devís-Devís, J., Peiró-Velert, C., Beltrán-Carrillo, V. J., & Tomás, J. M. (2009). Screen media time usage of 12–16year-old Spanish school adolescents: Effects of personal and socioeconomic factors, season and type of day. Journal of Adolescence, 32(2), 213–231. https://doi.org/https://doi.org/10.1016/j.adolescence.2008.04.004
Fuchs, C. (n.d.). 22. Social media surveillance.
Füller, J. (2006). Why Consumers Engage in Virtual New Product Developments Initiated b Producers. Advances in Consumer Research, 33.
Gaber, H. (2014). Gaber, H. R., & Wright, L. T. (2014). Fast-food advertising in social media. A case study on Facebook in Egypt. Journal of Business and Retail Management Research, 9(1).. Journal of Business and Retail Management Research, 9.
Kaplan, A., & Haenlein, M. (2010). Users of the World, Unite! The Challenges and Opportunities of SocialMedia. Business Horizons, 53, 59–68. https://doi.org/10.1016/j.bushor.2009.09.003
Kietzmann, J., Hermkens, K., McCarthy, I., & Silvestre, B. (2011). Social Media? Get Serious! Understanding the Functional Building Blocks of Social Media. Business Horizons, 54, 241–251. https://doi.org/10.1016/j.bushor.2011.01.005
Kim, A., & Ko, E. (2010). Impacts of Luxury Fashion Brand’s Social Media Marketing on Customer Relationship and Purchase Intention. Journal of Global Fashion Marketing, 1, 164–171. https://doi.org/10.1080/20932685.2010.10593068
Komiak, S. Y. X. (2010). The Effects of Perceived Information Quality and Perceived System Quality on Trust and Adoption of Online Reputation Systems. Americas Conference on Information Systems. https://api.semanticscholar.org/CorpusID:27490351
Kotler, P., Keller, Manceau, & Hemonnet-Goujot, A. (2015). Marketing Management 15th. In Décisions Marketing (Vol. 83).
Li, X., & Chan, M. (2017). Comparing social media use, discussion, political trust and political engagement among university students in China and Hong Kong: an application of the O–S–R–O–R model. Asian Journal of Communication, 27, 65–81. https://doi.org/10.1080/01292986.2016.1248454
Muntinga, D., Moorman, M., & Smit, E. (2011). Introducing COBRAs: Exploring motivations for Brand-Related social media use. Contributions To Zoology - CONTRIB ZOOL, 30, 13–46. https://doi.org/10.2501/IJA-30-1-013-046
Nguyen, H., & Nguyen, A. (2020). Covid-19 misinformation and the social (Media) amplification of risk: A Vietnamese perspective. In Media and Communication (Vol. 8, Issue 2, pp. 444–447). Cogitatio Press. https://doi.org/10.17645/mac.v8i2.3227
Osei-Frimpong, K., Donkor, G., & Owusu‐Frimpong, N. (2019). The Impact of Celebrity Endorsement on Consumer Purchase Intention: An Emerging Market Perspective. The Journal of Marketing Theory and Practice, 27, 103–121. https://doi.org/10.1080/10696679.2018.1534070
Pan, H., Liu, Z., & Ha, H.-Y. (2022). Perceived price and trustworthiness of online reviews: different levels of promotion and customer type. International Journal of Contemporary Hospitality Management, 34(10), 3834–3854. https://doi.org/10.1108/IJCHM-12-2021-1524
Muntinga, D., Moorman, M., & Smit, E. (2011). Introducing COBRAs: Exploring motivations for Brand-Related social media use. Contributions To Zoology - CONTRIB ZOOL, 30, 13–46. https://doi.org/10.2501/IJA-30-1-013-046
Nguyen, H., & Nguyen, A. (2020). Covid-19 misinformation and the social (Media) amplification of risk: A Vietnamese perspective. In Media and Communication (Vol. 8, Issue 2, pp. 444–447). Cogitatio Press. https://doi.org/10.17645/mac.v8i2.3227
Osei-Frimpong, K., Donkor, G., & Owusu‐Frimpong, N. (2019). The Impact of Celebrity Endorsement on Consumer Purchase Intention: An Emerging Market Perspective. The Journal of Marketing Theory and Practice, 27, 103–121. https://doi.org/10.1080/10696679.2018.1534070
Pan, H., Liu, Z., & Ha, H.-Y. (2022). Perceived price and trustworthiness of online reviews: different levels of promotion and customer type. International Journal of Contemporary Hospitality Management, 34(10), 3834–3854. https://doi.org/10.1108/IJCHM-12-2021-1524
Sekaran, U. (2016). Research methods for business : a skill business approach.
Shao, G. (2009). Understanding the Appeal of User-Generated Media: A Uses and Gratification Perspective. Internet Research, 19, 7–25. https://doi.org/10.1108/10662240910927795
Shin, J., Lee, H., Ahn, E., & Sohn, Y. W. (2020). Effects of interaction between social comparison and state goal orientation on task performance. Social Behavior and Personality, 48(3). https://doi.org/10.2224/SBP.8032
Siqueira, J. R., Bendixen, M., Abratt, R., & Petrescu, M. (2019). Misconceptions of Branding Behavior in the Retail Sector: A Delphi Study: An Abstract. In P. Rossi & N. Krey (Eds.), Finding New Ways to Engage and Satisfy Global Customers (pp. 131–132). Springer International Publishing.
Stone, G. D. (2022). Surveillance agriculture and peasant autonomy. Journal of Agrarian Change, 22(3), 608–631. https://doi.org/https://doi.org/10.1111/joac.12470
Trobe, L., Lee, J.-S., & Choi, M. (n.d.). Examining the Asymmetric Effect of Multi-shopping Tourism Attributes on Overall Shopping Destination Satisfaction Examining the Asymmetric Effect of Multi-shopping Tourism Attributes on Overall Shopping Destination Satisfaction Examining the Asymmetric Effect of Multi-shopping Tourism Attributes on Overall Shopping Destination Satisfaction.
Whiting, A., & Williams, D. (2013). Why people use social media: A uses and gratifications approach. Qualitative Market Research, 16. https://doi.org/10.1108/QMR-06-2013-0041
Yazdanparast, A., Joseph, M., & Muniz, F. (2016). Consumer based brand equity in the 21st century: an examination of the role of social media marketing. Young Consumers, 17, 243–255. https://doi.org/10.1108/YC-03-2016-00590
Yuan, Y.-H., & Wu, C. (2008). Relationships Among Experiential Marketing, Experiential Value, and Customer Satisfaction. Journal of Hospitality & Tourism Research - J Hospit Tourism Res, 32, 387–410. https://doi.org/10.1177/1096348008317392