Pengaruh Kecerdasan Emosional dan Pengalaman Kerja terhadap Kinerja Pegawai Melalui Kompetensi sebagai Variabel Intervening pada Hiba Group
DOI:
https://doi.org/10.56910/gemilang.v6i4.4022Keywords:
Kecerdasan Emosional, Kinerja Pegawai, Kompetensi, Pengalaman Kerja.Abstract
Human resources are a crucial factor in maintaining a company's sustainability, particularly when facing competition and the need to achieve optimal performance. However, a decline in employee performance can hinder the achievement of corporate goals. This issue is evident at Hiba Group, which experienced a drop in average employee performance ratings from 83.16 in the July–December 2022 period to 78.67 in the January–June 2023 period. This study aims to analyze the impact of emotional intelligence and work experience on employee performance, both directly and through competence as an intervening variable. A quantitative approach was employed, utilizing a survey method involving 89 Hiba Group drivers. Data were collected via a five-point Likert scale questionnaire and analyzed using path analysis and the Sobel test. The results indicate that emotional intelligence, work experience, and competence have a positive and significant effect on employee performance. Emotional intelligence and work experience also positively and significantly influence competence. Furthermore, competence mediates the impact of emotional intelligence and work experience on employee performance. These findings suggest that enhancing employee performance requires emotional management, relevant work experience, and competence development aligned with job demands
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