Pemanfaatan Media Sosial Sebagai Sistem Informasi Digital dan Promosi Potensi Wilayah
DOI:
https://doi.org/10.56910/gemilang.v5i3.2561Keywords:
social media, digital information, regional promotion, public service, sub-district governmentAbstract
The utilization of social media as a digital information system has become an essential aspect in supporting public services and promoting regional potential at the local government level. This study aims to evaluate the initiative of creating and managing the official social media account of the Tomohon Selatan District Office in disseminating public information and promoting tourist attractions, local culture, and community activities. The research was conducted using a descriptive qualitative approach through direct observation during an internship program. The findings indicate that social media plays a significant role in expanding the reach of information, enhancing interaction between the government and the community, and building a positive public image of the district. However, challenges such as limited digital infrastructure and lack of competent human resources in content management still need to be addressed. This study concludes that social media is a strategic tool to foster a more transparent, participatory, and adaptive local government in response to the advancement of information technology.
References
Boyd, D. M., & Ellison, N. B. (2007). Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13(1), 210–230.
Castells, M. (2010). The rise of the network society (2nd ed.). Wiley-Blackwell.
Damayanti, A., Delima, I. D., & Suseno, A. (2023). Pemanfaatan media sosial sebagai media informasi dan publikasi: Studi deskriptif kualitatif pada akun Instagram @rumahkimkotatangerang. Jurnal Komunikasi dan Informasi Publik, 6(1), 173–190.
Jenkins, H. (2006). Convergence culture: Where old and new media collide. New York: NYU Press.
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59–68. https://doi.org/10.1016/j.bushor.2009.09.003
Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251.
Lister, M., Dovey, J., Giddings, S., Grant, I., & Kelly, K. (2009). New media: A critical introduction (2nd ed.). London: Routledge.
McQuail, D. (2010). McQuail’s mass communication theory (6th ed.). London: Sage Publications.
Mergel, I. (2013). Social media adoption and resulting tactics in the US federal government. Government Information Quarterly, 30(2), 123–130.
Nasrullah, R. (2015). Media sosial: Perspektif komunikasi, budaya, dan sosioteknologi. Bandung: Simbiosa Rekatama Media.
Rheingold, H. (2000). The virtual community: Homesteading on the electronic frontier (Rev. ed.). Cambridge, MA: MIT Press.
Rogers, E. M. (2003). Diffusion of innovations (5th ed.). New York: Free Press.
Shirky, C. (2008). Here comes everybody: The power of organizing without organizations. New York: Penguin Books.
Tabrani, M., Prasetyo, F., Suhardi, & Nurrahman, D. (2023). Pemanfaatan media sosial sebagai platform informasi berbasis digital. PRAWARA Jurnal ABDIMAS, 2(4), 129–135.
United Nations Development Programme. (1997). Governance for sustainable human development. New York: UNDP.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 GEMILANG: Jurnal Manajemen dan Akuntansi

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.





