Tomi Dapot Tua Simarmata, Izza Ulumuddin Ahmad Asshofi. Implementation Of Service Excellence In The First Experience Guest Become Guest Repeater At Hotel Chanti Semarang. LITERACY [Internet]. 2023 Aug. 21 [cited 2024 Nov. 22];2(2):45-59. Available from: https://jurnal-stiepari.ac.id/index.php/LITERACY/article/view/862