Muhammad Aji Pamungkas and Krisnawati Setyaningrum Nugraheni (2025) “The Role of Performance Appraisal and Punishment Systems in Enhancing Hotel Employee Performance in Semarang Region”, LITERACY : International Scientific Journals of Social, Education, Humanities, 4(2), pp. 24–34. doi: 10.56910/literacy.v4i2.2199.