TOMI DAPOT TUA SIMARMATA; IZZA ULUMUDDIN AHMAD ASSHOFI. Implementation Of Service Excellence In The First Experience Guest Become Guest Repeater At Hotel Chanti Semarang. LITERACY : International Scientific Journals of Social, Education, Humanities, [S. l.], v. 2, n. 2, p. 45–59, 2023. DOI: 10.56910/literacy.v2i2.862. Disponível em: https://jurnal-stiepari.ac.id/index.php/LITERACY/article/view/862. Acesso em: 16 may. 2024.