ARDIANI, Kamila Syifa; FIKRI FAHRU ROJI; GHAIDA FARISYA. Analyzing Railway Passenger Satisfaction Using SERVQUAL and Importance- Performance Analysis (IPA) for Tourism Purposes. LITERACY : International Scientific Journals of Social, Education, Humanities, [S. l.], v. 4, n. 2, p. 55–64, 2025. DOI: 10.56910/literacy.v4i2.2196. Disponível em: https://jurnal-stiepari.ac.id/index.php/LITERACY/article/view/2196. Acesso em: 5 dec. 2025.