The Relationship between Workload and Work Environment on Employee Performance: A Study at PT MOD

Authors

  • Yonius Zebua Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia
  • Krisnawati Setyaningrum Nugraheni Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia

DOI:

https://doi.org/10.56910/literacy.v4i2.2438

Keywords:

workload, work environment, employee performance, garment industry, organizational behavior

Abstract

This study examines the relationship between workload and work environment on employee performance in Indonesia's garment manufacturing sector. Given the labor-intensive nature and competitive pressures in this industry, understanding these relationships is crucial for sustainable business practices. Using a quantitative cross-sectional design, data were collected from 104 employees at PT MOD, through validated questionnaires. Multiple regression analysis revealed that both workload (β=0.235, p=0.022) and work environment (β=0.633, p<0.001) significantly influence employee performance, explaining 70.8% of the variance (R²=0.708, F=122.352, p<0.001). Work environment demonstrated a stronger effect than workload, suggesting that investments in workplace conditions yield greater performance returns than workload optimization alone. These findings provide evidence that garment manufacturers can achieve competitive performance while maintaining employee well-being through strategic work environment improvements and balanced workload management.

References

Bakker, A. B., & Demerouti, E. (2023). The job demands-resources theory: 20 years of development. Annual Review of Organizational Psychology, 10, 115–142. https://doi.org/10.1146/annurev-orgpsych-2023-041521

Bowling, N. A., Alarcon, G. M., Bragg, C. B., & Hartman, M. J. (2015). A meta-analytic examination of the potential correlates and consequences of workload. Work & Stress, 29(2), 95–113. https://doi.org/10.1080/02678373.2015.1033037

Chandrasekar, K. (2011). Workplace environment and its impact on organisational performance in public sector organisations. International Journal of Enterprise Computing and Business Systems, 1(1), 1–19.

Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602

Fitriani, L., Putri, N., & Hidayat, S. (2022). Psychological work environment and employee well-being. Journal of Occupational Health Psychology, 27(2), 89–104.

Guritno, B., Widagdo, C. S., & Nugraheni, K. S. (2024). The impact of high performance work systems (HPWS) on employee performance through employee empowerment as mediation. Jurnal Ilmiah Edunomika, 8(3).

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2022). Multivariate data analysis (9th ed.). Cengage Learning.

Hart, S. G., & Staveland, L. E. (1988). Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. Advances in Psychology, 52, 139–183. https://doi.org/10.1016/S0166-4115(08)62386-9

Istiqomah, A., & Nugraheni, K. S. (2024). The impact of financial literacy, campus environment, and lifestyle on consumptive financial management students. Jurnal Mantik, 8(2), 1152–1161.

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de Vet, H. C., & van der Beek, A. J. (2011). Conceptual frameworks of individual work performance: A systematic review. Journal of Occupational and Environmental Medicine, 53(8), 856–866. https://doi.org/10.1097/JOM.0b013e318226a763

Leblebici, D. (2012). Impact of workplace quality on employee’s productivity: Case study of a bank in Turkey. Journal of Business Economics and Finance, 1(1), 38–49.

LePine, J. A., Podsakoff, N. P., & LePine, M. A. (2005). A meta-analytic test of the challenge stressor–hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of Management Journal, 48(5), 764–775. https://doi.org/10.5465/amj.2005.18803921

Putri, D., & Hidayat, R. (2021). The effect of motivation, leadership and organizational support on employee performance in hotels. Indonesian Journal of Human Capital, 9(2), 105–115.

Raziq, A., & Maulabakhsh, R. (2015). Impact of working environment on job satisfaction. Procedia Economics and Finance, 23, 717–725. https://doi.org/10.1016/S2212-5671(15)00524-9

Taplin, I. M. (2014). Global commodity chains and fast fashion: How the apparel industry continues to re-invent itself. Competition & Change, 18(3), 246–264. https://doi.org/10.1179/1024529414Z.00000000060

Young, M. S., Brookhuis, K. A., Wickens, C. D., & Hancock, P. A. (2008). The effects of workload on team performance. International Journal of Aviation Psychology, 18(1), 63–71. https://doi.org/10.1080/10508410701749506

Downloads

Published

2025-06-09

How to Cite

Yonius Zebua, & Krisnawati Setyaningrum Nugraheni. (2025). The Relationship between Workload and Work Environment on Employee Performance: A Study at PT MOD. LITERACY : International Scientific Journals of Social, Education, Humanities, 4(2), 245–252. https://doi.org/10.56910/literacy.v4i2.2438

Similar Articles

1 2 3 4 5 6 7 8 9 10 > >> 

You may also start an advanced similarity search for this article.