Analysis of Factors Affecting Employee Morale in the Technical Implementation Unit Office of the Singosari Revenue Agency, Malang Regency

Authors

  • Amelia Setyawati ekolah Tinggi Ilmu Ekonomi Indonesia Malang
  • Irwan Mulyo Mayanto Sekolah Tinggi Ilmu Ekonomi Indonesia Malang
  • Amelia Sugangga Sekolah Tinggi Ilmu Ekonomi Indonesia Malang
  • Wasis Rizki Widyanto Sekolah Tinggi Ilmu Ekonomi Indonesia Malang
  • Adelia Rahma Sekolah Tinggi Ilmu Ekonomi Indonesia Malang

DOI:

https://doi.org/10.56910/literacy.v2i1.431

Keywords:

Leadership, Motivation, Spirit at work, Management.

Abstract

In order to develop and survive in the industrial world, inter-organizational cooperation is urgently needed which aims to provide positive work vibes. with a positive work atmosphere will have a good impact on work results, and psychologically provide morale to all employees. Morale is characterized by the enthusiasm of employees in carrying out their duties/work. This study used a quantitative explanatory research method to test the relationship between leadership and work motivation on work enthusiasm carried out at the UPTD Singosari Regional Revenue Agency, Malang Regency. In this study the population was all employees of the Department of Revenue, Financial Management and Regional Assets UPTD Singosari Malang Regency. Total population of 28 people. Because the total population is 28 employees, this study uses the census method. The independent variables are leadership (X1) and work motivation (X2). The dependent variable is morale (Y). Researchers used questionnaire data collection techniques, and observation. The data analysis technique used is (1) descriptive statistical analysis (2) validity and reliability test (3) hypothesis test. techniques in this study used descriptive statistics using the Statistical Product Service Solution (SPSS) for Windows version 22 program. From the results of the study it can be stated that leadership and work motivation have a partially significant effect on employee morale. Leadership and work motivation in the Service Office of Revenue, Financial Management and Assets Service Technical Implementation Unit (UPTD) Singosari Malang Regency have a significant influence simultaneously on employee morale. Leadership becomes the dominant influence because the trigger for employee morale is a leadership style that is able to provide comfortable working conditions and can also improve employee welfare

References

Abu Hassan Asaari, M. H., Mat Desa, N., & Subramaniam, L. (2019). Influence of Salary, Promotion, and Recognition toward Work Motivation among Government Trade Agency Employees. International Journal of Business and Management, 14(4), 48. https://doi.org/10.5539/ijbm.v14n4p48

Adha, R. N., Qomariah, N., & Hafidzi, A. H. (2019). Pengaruh Motivasi Kerja, Lingkungan Kerja, Budaya Kerja Terhadap Kinerja Karyawan Dinas Sosial Kabupaten Jember. Jurnal Penelitian IPTEKS, 4(1), 47. https://doi.org/10.32528/ipteks.v4i1.2109

Aditya, E. (2021). The Effect of Leadership Behavior , Organizational Justice and Employee Engagement on Employee Performance at Consultant X. 6(8).

Al-Musadieq, M., Nurjannah, N., Raharjo, K., Solimun, S., & Achmad Rinaldo Fernandes, A. (2018). The mediating effect of work motivation on the influence of job design and organizational culture against HR performance. Journal of Management Development, 37(6), 452–469. https://doi.org/10.1108/JMD-07-2017-0239

Alam, M. N., Alias, R. B., & Alias, R. (2018). The mediating role of employee work motivation in the relationship between social compliance and employee productivity: A conceptual framework. International Journal of Development and Sustainability, 7(6), 2528–2540. www.isdsnet.com/ijds

Aldi, Y., & Susanti, F. (2019). Pengaruh Stress Kerja Dan Motivasi Kerja Terhadap Prestasi Kerja Karyawan Pada Pt. Frisian Flag Indonesia Wilayah Padang. https://doi.org/10.31227/osf.io/et4rn

Alfian, A., & Afrial, D. (2020). Pengaruh Kepemimpinan, Motivasi dan Disiplin Kerja terhadap Kinerja Karyawan. Jurnal Pundi, 3(2), 91. https://doi.org/10.31575/jp.v3i2.169

Andriani, S., Kesumawati, N., & Kristiawan, M. (2018). The influence of the transformational leadership and work motivation on teachers performance. International Journal of Scientific and Technology Research, 7(7), 19–29.

Areiqat, A. Y., Hamdan, Y., Zamil, A. M. A., & Aldabbagh, I. (2020). True workplace diversity: A key ingredient for business success, regardless of the Industry or Company Size. Talent Development & Excellence, 12(2), 2304–2314. https://www.researchgate.net/publication/344726486_True_Workplace_Diversity_A_Key_Ingredient_for_Business_Success_Regardless_of_the_Industry_or_Company_Size

Arif, M., Maulana, T., & Lesmana, M. T. (2020). Pengaruh Disiplin Kerja dan Kemampuan Kerja Terhadap Prestasi Kerja Karyawan. Jurnal Humaniora, 4(1), 106–119.

Bhaduri, R. M. (2019). Leveraging culture and leadership in crisis management. European Journal of Training and Development, 43(5–6), 554–569. https://doi.org/10.1108/EJTD-10-2018-0109

Breaugh, J., Ritz, A., & Alfes, K. (2018). Work motivation and public service motivation: disentangling varieties of motivation and job satisfaction. Public Management Review, 20(10), 1423–1443. https://doi.org/10.1080/14719037.2017.1400580

By, R. T. (2021). Leadership: In Pursuit of Purpose. Journal of Change Management, 21(1), 30–44. https://doi.org/10.1080/14697017.2021.1861698

Cahya, A. D., Damare, O., & Harjo, C. (2021). Pengaruh Kompensasi dan Disiplin Kerja terhadap Kinerja Karyawan Warung Padang Upik. Economics and Digital Business Review, 2(2), 214–221. https://doi.org/10.37531/ecotal.v2i2.86

Cho, J., Schilpzand, P., Huang, L., & Paterson, T. (2021). How and When Humble Leadership Facilitates Employee Job Performance: The Roles of Feeling Trusted and Job Autonomy. Journal of Leadership and Organizational Studies, 28(2), 169–184. https://doi.org/10.1177/1548051820979634

Comunian, R., & England, L. (2020). Creative and cultural work without filters: Covid-19 and exposed precarity in the creative economy. Cultural Trends, 29(2), 112–128. https://doi.org/10.1080/09548963.2020.1770577

Cortellazzo, L., Bruni, E., & Zampieri, R. (2019). The role of leadership in a digitalized world: A review. Frontiers in Psychology, 10(AUG), 1–21. https://doi.org/10.3389/fpsyg.2019.01938

Darmiati, D., Kristiawan, M., & Rohana, R. (2020). The Influence of School Leadership and Work Motivation toward Teacher’s Discipline. Journal of Social Work and Science Education, 1(1), 32–44. https://doi.org/10.52690/jswse.v1i1.8

Diana, R., Ahmad, S., & Wahidy, A. (2020). Pengaruh Motivasi Kerja dan Komunikasi Interpersonal Terhadap Kinerja Guru. Jurnal Pendidikan Tambusai, 4(3), 1828–1835.

Galbreath, J., & Rogers, T. (1999). Customer relationship leadership: A leadership and motivation model for the twenty-first century business. TQM Magazine, 11(3), 161–171. https://doi.org/10.1108/09544789910262734

Gumus, S., Bellibas, M. S., Esen, M., & Gumus, E. (2018). A systematic review of studies on leadership models in educational research from 1980 to 2014. Educational Management Administration and Leadership, 46(1), 25–48. https://doi.org/10.1177/1741143216659296

Hauff, S., Felfe, J., & Klug, K. (2020). High-performance work practices, employee well-being, and supportive leadership: spillover mechanisms and boundary conditions between HRM and leadership behavior. International Journal of Human Resource Management, 0(0), 1–29. https://doi.org/10.1080/09585192.2020.1841819

Hidayat, S., Lubis, A. R., & Majid, M. (2019). Pengaruh Gaya Kepemimpinan, Kerjasama Tim Dan Kompensasi Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Pada Pt. Dunia Barusa Banda Aceh. Jurnal Perspektif Ekonomi Darussalam, 5(1), 84–98. https://doi.org/10.24815/jped.v5i1.14088

Jordan, S. L., Ferris, G. R., Hochwarter, W. A., & Wright, T. A. (2019). Toward a Work Motivation Conceptualization of Grit in Organizations. Group and Organization Management, 44(2), 320–360. https://doi.org/10.1177/1059601119834093

Jufrizen. (2018). Peran Motivasi Kerja Dalam Memoderasi Pengaruh Kompensasi Dan Disiplin Kerja Terhadap Kinerja Karyawan. The National Conferences Management and Business (NCMAB), 405–424.

Kadri, M., & Syamsir. (2020). The Influence of Leadership Behavior of Employee Service Quality in the Employee Office and Human Resources Development in South Pesisir District. 125(Icpapg 2019), 15–19. https://doi.org/10.2991/aebmr.k.200305.175

Kusumasari, I. R. (2022). Pengaruh Motivasi Kerja dan Disiplin Kerja terhadap Kinerja Karyawan. Majalah Ilmiah Dian Ilmu, 21(2), 186. https://doi.org/10.37849/midi.v21i2.287

Liana, W. (2020). Pengaruh Motivasi terhadap Produktivitas Karyawan PT Telkom Indonesia, Tbk Cabang Palembang. Jurnal Nasional Manajemen Pemasaran & SDM, 1(01), 65–72. https://doi.org/10.47747/jnmpsdm.v1i01.25

Luthans, F., & Stajkovic, A. D. (1998). Going Beyond Traditional Motivational and Behavioral Approaches. Organizational Dynamics, Spring, 62–74.

Maharani, A., & Lo, S. J. (2021). The Effects of Leadership Behavior , Competency , and Reward Management on Employee Performance at Xyz Inc. 6(8), 705–709.

Mahmoud, A. B., Reisel, W. D., Grigoriou, N., Fuxman, L., & Mohr, I. (2020). The reincarnation of work motivation: Millennials vs older generations. International Sociology, 35(4), 393–414. https://doi.org/10.1177/0268580920912970

Mahto, R. V., & McDowell, W. C. (2018). Entrepreneurial motivation: a non-entrepreneur’s journey to become an entrepreneur. International Entrepreneurship and Management Journal, 14(3), 513–526. https://doi.org/10.1007/s11365-018-0513-8

Maryani, Y., Entang, M., & Tukiran, M. (2021). The Relationship between Work Motivation , Work Discipline and Employee Performance at the Regional Secretariat of Bogor City. International Journal of Social and Management Studies (IJOSMAS), 02 No. 02(02), 1–16. https://ijosmas.org/index.php/ijosmas/article/view/14

Mora, Z., Suharyanto, A., & Yahya, M. (2020). Effect of Work Safety and Work Healthy Towards Employee’s Productivity in PT. Sisirau Aceh Tamiang. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 753–760. https://doi.org/10.33258/birci.v3i2.887

Nguyen, P. T., Yandi, A., & Mahaputra, M. R. (2020). Factors That Influence Employee Performance: Motivation, Leadership, Environment, Culture Organization, Work Achievement, Competence and Compensation (A STUDY OF HUMAN RESOURCE MANAGEMENT LITERATURE STUDIES). Article Information, 1(4), 645–662. https://doi.org/10.31933/DIJDBM

Niati, D. R., Siregar, Z. M. E., & Prayoga, Y. (2021). The Effect of Training on Work Performance and Career Development: The Role of Motivation as Intervening Variable. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2385–2393. https://doi.org/10.33258/birci.v4i2.1940

Nuning Nurna Dewi, E. R. I. M. (2018). Pengaruh Kompensasi, Gaya Kepemimpinan Dan Organizational Behavior Citizenship (Ocb) Terhadap Kinerja Karyawan Pt Laziza Chicken & Pizza. Ecopreneur.12, 1(1), 1. https://doi.org/10.51804/econ12.v1i1.190

Rizky, M. C., & Ardian, N. (2019). Enhance Employee Performance for Increase Work Motivation on Universitas Pembangunan Panca Budi Medan. International Journal in Management and Social Science, 07(08), 2321–1784.

Saleh, A. R., & Utomo, H. (2018). Pengaruh Disiplin Kerja, Motivasi Kerja, Etos Kerja Dan Lingkungan Kerja Terhadap Produktivitas Kerja Karyawan Among Makarti, 11(1), 28–50. https://doi.org/10.52353/ama.v11i1.160

Salim, F., & Ernanda, Y. (2023). Effect of work discipline , work environment and work motivation on employee performance at PT . Autostar Mandiri Technotama. 6(1), 5–9.

Scaffidi Abbate, C., & Di Nuovob, S. (2013). Motivation and personality traits for choosing religious tourism. A research on the case of Medjugorje. Current Issues in Tourism, 16(5), 501–506. https://doi.org/10.1080/13683500.2012.749844

Sembiring, M., & Tanjung, H. (2021). Efek Mediasi Kepuasan Kerja Pada Pengaruh Motivasi Dan Kemampuan Kerja Terhadap Kinerja Pegawai. Jurnal Ilmiah Magister Manajemen, 4(1), 131–144.

Setyawati, A., Azadilah, F., Sugangga, R., Rahma, A., & Maula, F. I. (2023). The Challenges Of SMEs In Improving Team Work Discipline Affected By Motivation And Leadership In SMES In Malang Raya.

Setyowati, R., Lambey, L., & Rumokoy, F. S. (2017). the Effect of Leadership, Work Environment, and Discipline on Employees’ Productivity At Pt. Amri Margatama Capital. The Effect of Leadership… 4515 Jurnal EMBA, 5(3), 4515–4524.

Sipahelut, J. O., Erari, A., & Rumanta, M. (2021). The Influence of Work Discipline, Work Ethos and Work Environment on Employee Work Achievement: Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2869–2882. https://doi.org/10.33258/birci.v4i2.1996

Siti, Nur Aisyah & Wardani, R. (2020). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan Siti. Bulletin of Management and Business, 1(1), 42–50.

Sitopu, Y. B., Sitinjak, K. A., & Marpaung, F. K. (2021). The Influence of Motivation, Work Discipline, and Compensation on Employee Performance. Golden Ratio of Human Resource Management, 1(2), 72–83. https://doi.org/10.52970/grhrm.v1i2.79

Sudiardhita, K. I. R., Mukhtar, S., Hartono, B., Herlitah, Sariwulan, T., & Nikensari, S. I. (2018). The effect of compensation, motivation of employee and work satisfaction to employee performance PT. Bank XYZ (Persero) Tbk. Academy of Strategic Management Journal, 17(4), 1–14.

Susanto, N. (2019). Pengaruh Motivasi Kerja, Kepuasan Kerja, dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Divisi Penjualan PT Rembaka. Agora, 7(1), 6–12.

Van Wart, M., Roman, A., Wang, X. H., & Liu, C. (2019). Operationalizing the definition of e-leadership: identifying the elements of e-leadership. International Review of Administrative Sciences, 85(1), 80–97. https://doi.org/10.1177/0020852316681446

Yantika, Y., Herlambang, T., & Rozzaid, Y. (2018). Pengaruh Lingkungan Kerja, Etos Kerja, Dan Disiplin Kerja Terhadap Kinerja Karyawan (Studi Kasus Pada Pemkab Bondowoso). Jurnal Manajemen Dan Bisnis Indonesia, 4(2), 174. https://doi.org/10.32528/jmbi.v4i2.1760

Yunita Sari, Noviansyah, C. paramti. (2018). Pengaruh Kepemimpinan, Konpensasi dan Penempatan Kerja terhadap Kinerja Karyawan pada PT Bakti Nugraha Yuda (Energy) Pltu Batubara. Angewandte Chemie International Edition, 6(11), 951–952.

Downloads

Published

2023-03-04

How to Cite

Setyawati, A., Irwan Mulyo Mayanto, Amelia Sugangga, Wasis Rizki Widyanto, & Adelia Rahma. (2023). Analysis of Factors Affecting Employee Morale in the Technical Implementation Unit Office of the Singosari Revenue Agency, Malang Regency. LITERACY : International Scientific Journals of Social, Education, Humanities, 2(1), 61–82. https://doi.org/10.56910/literacy.v2i1.431

Similar Articles

1 2 3 4 > >> 

You may also start an advanced similarity search for this article.